We collect only the information needed to respond to enquiries, deliver agreed work, operate the website, and meet our obligations.
1. Scope
This policy applies to personal information QYVLN receives through qyvln.com, by email, and during early project discussions. A separate agreement or notice may apply when we begin client work, use a client-controlled platform, or process information on a client's instructions.
Links to external websites are governed by their own privacy notices.
2. Information we receive
Information you provide
When you contact us, you may provide your name, email address, organisation, role, project interests, budget range, timing, message, attachments, and any other information you choose to include.
Business and project information
If discussions continue, we may receive correspondence, meeting notes, proposal details, billing contacts, and information necessary to plan or deliver an engagement.
Technical request and website analytics data
When the site is requested, hosting and security infrastructure may process and record technical data such as IP address, country and city derived from the IP address, browser and device information, requested path, referral source, language, and date and time. A temporary first-party session identifier is used to group activity within a browsing session. We may also record active time, approximate scroll depth, and interactions with links or controls, including the element label and destination. We do not record text entered into form fields, passwords, or payment details through this analytics system. We use this limited operational analytics data to understand website use, maintain and protect the site, and diagnose issues. Analytics records are stored in restricted private infrastructure, are not sold, and are automatically removed after 90 days.
3. How we use information
- Respond to enquiries and decide whether an engagement is a suitable fit.
- Prepare proposals, plan work, communicate, and deliver agreed services.
- Administer client and supplier relationships, records, invoicing, and payments.
- Operate, maintain, troubleshoot, and secure the website and related systems.
- Comply with applicable law, resolve disputes, and protect legitimate rights.
We do not sell personal information.
4. Legal bases
Where applicable law requires a legal basis, we rely on the basis appropriate to the context: taking steps at your request before a contract; performing a contract; our legitimate interests in running and protecting the studio; consent where requested; or compliance with a legal obligation.
You can withdraw consent at any time where processing is based on consent. Withdrawal does not affect processing that was lawful before it.
5. When information is shared
Website form submissions are processed by Formspree and delivered to QYVLN. We may also share limited information with people and providers who need it for the purposes described above, including professional collaborators, hosting and communications providers, business administration tools, advisers, and authorities where legally required.
Providers act under their own terms or under obligations appropriate to their role. We do not authorise them to use information for unrelated purposes on our behalf.
6. Retention and security
We keep information only for as long as it is reasonably needed for the relevant enquiry, relationship, legal obligation, dispute, or record-keeping purpose. Different records have different retention periods.
We use proportionate organisational and technical measures intended to protect information. No website, transmission, or storage system can be guaranteed completely secure, so please do not send sensitive information unless it is necessary and an appropriate method has been agreed.
7. Your choices and rights
Depending on where you are located and the law that applies, you may be able to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. You may also have a right to complain to a relevant data protection authority.
To make a request, email us using the address below. We may need enough information to verify your identity and understand the request.
8. International processing
QYVLN is based in Egypt and may work with clients, collaborators, and service providers in other countries. Information may therefore be processed outside the country where you are located. Where required, we use an appropriate legal mechanism or other safeguards for the transfer.
9. Children
This website and our services are intended for organisations and professional contacts, not children. If you believe a child has provided personal information through the site, contact us so we can review and address it.
10. Changes to this policy
We may update this policy when our practices, services, or legal obligations change. The date at the top identifies the latest published version.
11. Contact
Questions and privacy requests can be sent to QYVLN at:
QYVLN
Cairo, Egypt
hello@qyvln.com